Introduction
Using a Gmail or Hotmail address for your business sends the wrong signal. A professional email like hello@yourbusiness.com is included with your MevoHost hosting plan and takes minutes to set up.
This guide walks you through creating the mailbox, logging in via webmail, and adding the account to your phone and desktop email client so you can send and receive mail from anywhere.
Allow up to 30 minutes
Once you create a new mailbox, it can take up to 30 minutes before it begins receiving email reliably. This is normal — DNS and mail server records need a little time to propagate.
Step 1: Create Your Mailbox
Log into your MevoHost control panel and select the hosting package linked to your domain. From there, the setup is just a few clicks:
Step 2: Access Your Email via Webmail
Every new mailbox includes a webmail interface — a browser-based email client that works from any device, with no setup required. It's a reliable way to check email when you're away from your main computer or phone.
Go back to your hosting package in the control panel, select your new email account, and choose Webmail. Log in with your full email address and your mailbox password. Even if you use a desktop or mobile client as your day-to-day, webmail is a useful backup.
Step 3: Set Up Email on Your Phone
To send and receive mail from your phone's built-in mail app, you'll need your IMAP and SMTP server details. You'll find these in your MevoHost control panel under the email account settings.
When adding your account manually on any device, use the settings in the table below:
| Setting | Value |
|---|---|
| Account type | IMAP |
| Incoming server | IMAP address from your control panel |
| Incoming port | 993 with SSL enabled |
| Outgoing server | SMTP address from your control panel |
| Outgoing port | 587 with SSL enabled |
| Username | Your full email address (e.g. hello@yourdomain.com) |
| Password | Your mailbox password |
If your phone asks whether to use IMAP or POP3, always choose IMAP. The two protocols handle mail very differently:
IMAP
RecommendedSyncs your email across every device — your phone, laptop, and webmail all show the same inbox, folders, and read/unread status. This is what you want for a business mailbox.
POP3
AvoidDownloads mail to a single device and typically removes it from the server. Older protocol — avoid unless you have a specific reason to use it, as it breaks sync across devices.
Always choose IMAP
With IMAP, every device sees the same inbox — mark an email as read on your phone and it shows as read on your laptop too. POP3 breaks this sync by pulling mail down to a single device.
Step 4: Set Up Email in a Desktop Client
Opening your mailbox in a desktop client like Outlook or Apple Mail uses the same server settings from Step 3. Add a new account, choose the manual or IMAP setup option, and enter the incoming and outgoing server details from your control panel.
Outlook: go to File → Add Account → Advanced Setup → Internet email, then fill in the IMAP and SMTP details.
Apple Mail: go to Mail → Add Account → Other Mail Account and follow the prompts.
Creating Multiple Mailboxes
Most MevoHost plans support several email addresses on the same domain. A handful of well-chosen addresses makes your business look more polished and routes mail to the right inbox. Repeat Step 1 for each one you want to create.
hello@yourdomain.com
A friendly general contact address — great for the front of your website and business cards.
info@yourdomain.com
For general enquiries — prospective customers asking about your services.
support@yourdomain.com
For existing customers needing help — keep it separate so support tickets do not get lost in general mail.
noreply@yourdomain.com
For automated notifications from your website, such as contact form submissions or order confirmations.
Tips
Use a strong, unique password for every mailbox. If someone gains access to your email, they can reset passwords for nearly every other account linked to that address — your email is worth protecting more than almost anything else.
When you share access with a team member, create them their own mailbox rather than sharing a password. That way, if someone leaves the team, you can revoke their access in one click without disrupting anyone else.
Pro tip: Set up your domain's SPF and DKIM records to improve deliverability — it helps your business email avoid landing in spam folders, especially when sending to Gmail or Outlook recipients.